Our team of experienced event concierges expertly manages the journey of your guests, making them feel special and taken care of before, during and after the event. We skillfully master the participant journey logistics as well as build thoughtful, personalized relationships with your guests along the way.
Our attention to detail and emphasis on authentic, human connection will be the highlight of their experience and will help to secure their future investments in your upcoming events.
We offer our clients consulting hours to brainstorm innovative ways to enhance the customer experience of their event or business project. We look at current pain points and together we brainstorm unique solutions that are tailored to their customer's needs.
Our customer experience trainings are tailored to the needs of your team.
Our expertise comes from 15 years of working in the luxury hotel industry as well as a wide range of experience in the international event industry.
We observe the best practices of your employees as well as the reactions and behavior of your customers towards your brand. Our trainings are perfect to reignite the flame of experience creation in your teams and to inspire them to incorporate this practice in their daily work so that your company stands out in today's market.
Customer experience CX trainig
at the Ritz-Carlton Montreal
Complete your experience with a memorable stay at one of the city's most luxurious hotels, the iconic Ritz-Carlton Montreal, and let our Bajouk Signature concierges personalize every detail of your Montreal adventure. Make your F1 weekend unforgettable !