At Bajouk Signature, protecting your privacy is at the core of our commitment to excellence. This policy outlines how we handle your personal information in compliance with
Quebec’s Law 25 and Canadian federal laws (PIPEDA).
1. Personal Information We Collect We collect information that you voluntarily provide through our website forms:
- Identification: Full Name.
- Contact: Phone number and Email address.
- Demographics: Country of residence.
- Technical Data: IP address, browser type, and navigation patterns collected via Google Tag Manager and Google Analytics.
2. Purpose and Use of Data Your data is used specifically to:
- Provide and manage our luxury concierge and CX consulting services.
- Process requests for specific packages (e.g., Grand Prix Formula 1).
- Manage our client database via Tilda CRM.
- Improve website performance and user experience through analytics.
3. Data Retention Period We retain your personal data for a period of
5 years after your last interaction with us (booking, inquiry, or contact) to meet our legal, tax, and service obligations. After this period, data is securely deleted or anonymized.
4. Data Storage and International Transfers Your data is stored securely. Our primary service providers (
Google and
Tilda) host data on servers located in the
United States. By using our website, you consent to the transfer of your information outside of Canada.
5. Cookies and Tracking TechnologiesWe use cookies to enhance your experience:
- Necessary Cookies: Required for Tilda forms and site stability.
- Analytical Cookies: Google Analytics (_ga, _gid) tracks site usage. This data is kept for 14 months. You have the right to refuse non-essential cookies via our Cookie Consent Banner.
6. Your Rights and Withdrawal of Consent Under Law 25, you have the right to access, rectify, or delete your personal data. You may withdraw your consent at any time. To exercise these rights, please email our Privacy Officer at
annemarie@bajouksignature.com with the subject "Privacy Rights Request". We will respond within 30 days.
7. Privacy Officer (Responsable)- Name: Anne-Marie Fecteau
- Title: Co-fondatrice et COO - Bajouk Signature
- Email: annemarie@bajouksignature.com